FB PROTECTION SERVICES
YOUR SATISFACTION IS OUR PRIORITY
RETAIL SECURITY
We have an agreement in place with a SASSETA/PSIRA accredited training service provider who is responsible for all our training.
A security officer who wants to work in the retail sector must complete a two week intensive course that covers the following aspects:
- INTRODUCTION TO RETAIL (Shrinkage, Communication, Customer Relations)
- BASIC RULES AND REGULATIONS
- OPENING PROCEDURES
- TYPES OF REGISTERS AND FORMS
- SEARCHING PROCEDURES
- STAFF ENTRANCE DUTIES
- CANCELLATION PROCEDURES
- FRONT END
- FLOOR PATROL CLOSING PROCEDURES
- ARRESTS
- STORE, DELI, BAKERY, BUTCHERY AND FRUIT&VEG
- CLOSING PROCEDURES
- STAFF PURCHASES
- WASTE REMOVAL
- EMERGENCY PROCEDURES
Only applicants that successfully complete the course will be considered for employment in the retail sector.