FB PROTECTION SERVICES
YOUR SATISFACTION IS OUR PRIORITY

RETAIL SECURITY

We have an agreement in place with a SASSETA/PSIRA accredited training service provider who is responsible for all our training.

A security officer who wants to work in the retail sector must complete a two week intensive course that covers the following aspects:

  • INTRODUCTION TO RETAIL (Shrinkage, Communication, Customer Relations)
  • BASIC RULES AND REGULATIONS
  • OPENING PROCEDURES
  • TYPES OF REGISTERS AND FORMS
  • SEARCHING PROCEDURES
  • STAFF ENTRANCE DUTIES
  • CANCELLATION PROCEDURES
  • FRONT END
  • FLOOR PATROL CLOSING PROCEDURES
  • ARRESTS
  • STORE, DELI, BAKERY, BUTCHERY AND FRUIT&VEG
  • CLOSING PROCEDURES
  • STAFF PURCHASES
  • WASTE REMOVAL
  • EMERGENCY PROCEDURES

 

Only applicants that successfully complete the course will be considered for employment in the retail sector.